Refund policy

Before you buy

Each course page lists the modules, lessons and templates included, and our free explainers show the style of our teaching. Please check that a course suits you before you buy.

When we will refund you

• Duplicate payment. If you were charged more than once for the same course.
• Access problems we cannot fix. If a technical problem on our side stops you using the course and we cannot fix it within 7 days of you telling us.
• Not as described. If the course is materially different from its description on our website.

When we will not refund you

Because you get immediate access to digital content, we do not offer refunds for a change of mind once you have bought a course, except where the law requires it.

Consumers in the EU and UK

At checkout, you agree that we start supplying the digital content straight away and acknowledge that you therefore lose your 14-day right to withdraw from the purchase.

How to ask for a refund

Contact us through our contact page within 14 days of purchase, with your order details and the reason. We reply within 2 working days. Approved refunds go back to your original payment method, usually within 5 to 10 working days, and course access ends when the refund is processed.

Your statutory rights are not affected.